Facility Rules
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Membership is a paid privilege at Pinnacle Athletic Campus. Membership cards must be scanned at the welcome desk upon arrival and at designated areas prior to entry.
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All members are expected to act in a courteous, caring, respectful and responsible manner.
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Verbally abusive behavior, including angry or vulgar language, swearing, name-calling or shouting may result in immediate removal from the building, suspension of membership, or termination of membership.
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Harassment or intimidation by words, gestures, body language or any type of menacing behavior may result in immediate removal from the building, suspension of membership, or termination of membership.
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Sexually revealing attire exposing midriff, cleavage or buttocks is considered inappropriate and may result in immediate removal from the building, suspension of membership, or termination of membership.
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Shirts and shoes must be worn throughout the building. Athletic shoes are mandatory in the gym, courts, fields and fitness club. Footwear is required throughout the facility!
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Children aged 14 and under must be under the direct supervision of an adult (18 years or older) in the facility.
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School-aged youth may not be in the facility while school is in session unless participating in a school-sponsored program.
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Bikes, roller blades and skateboards are not permitted in the Pinnacle facility.
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Pinnacle Athletic Campus is not responsible for items that are lost, stolen or damaged. All members are encouraged to leave valuables at home and lock personal items in a locker while utilizing the facility.
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All facilities are smoke-free( this includes vaping). Smoking will not be tolerated and may result in immediate removal from the building and grounds, suspension of membership, or termination of membership.
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Members and guests may be refused admittance if suspected to be under the influence of alcohol or drugs. Substance use will not be tolerated and may result in immediate removal from the building, suspension of membership, or termination of membership.
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Carrying or concealing a weapon or any device or object that may be used as a weapon may result in immediate removal from the building, suspension of membership, or termination of membership.
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In the case of an accident or incident, a staff member must be notified and an accident/incident report must be filed and submitted to the appropriate department head. In the case of first responder assistance, all members of the party must remain on the premises until they are released by responder personnel.
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Theft or behavior that results in the destruction or loss of property may result in immediate removal from the building, suspension of membership, or termination of membership.
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Loitering within or on the grounds of Pinnacle Athletic Campus is considered inappropriate and may result in immediate removal from the building, suspension of membership, or termination of membership.
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Pinnacle Athletic Campus does not allow pets inside the complex; however, Pinnacle does comply with all ADA service animal requirements. The ADA defines a service animal as any guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability.
Locker Rooms
Lockers are available for all members. Youth 11 years and under must be accompanied by the SAME GENDER parent/guardian in the locker room. It is recommended that individuals 12-14 years old be accompanied by the SAME GENDER parent/guardian. Please be courteous and treat the facilities as your home; clean up after yourselves.
Outside Food and Beverage
Coolers and outside food and beverages are prohibited. Each participant is permitted to bring up to, but not exceeding, 32 ounces of water into to the facility. No food or drink is permitted in the workout areas, except for water bottles.
Let's Connect
Contact
If you have any questions, comments, or concerns, please reach out!
Address
7600 Pinnacle Dirve
Victor, NY 14564
Phone
585-433-2930
Social Media
We need your help!
We are looking to improve our member experience over the coming months and are interested in what you would like to see change. And also what you are enjoying about being a member of our facility!
Please fill out the form below to help our new management team with these changes